Terms and Conditions

Shipping

All orders are shipped by our partner ‘De Kistenfabriek’. See their policy for further details. We are not responsible for any lost, stolen or damaged shipments. Customers are responsible for paying additional shipping and handling fees to have the order re-shipped, if available. The buyer assumes all responsibilities of claims made with the shipping carrier. Please contact us with any questions regarding carrier claims. *These are estimated timeframes and are not guaranteed.

Return Policy

All sales are final. We do not issue refunds, accept cancellations, or allow exchanges to be made. On a case by case basis under extenuating circumstances, at our discretion, if we determine a refund is warranted, a 5% fee will be deducted from the refund. All shipping fees and international duty/tax are non-refundable. If in any instance a refund is granted, credit cards will be refunded in USD at the exchange rate effective at the time of the refund. The cardholder assumes all responsibility for any fluctuations in exchange rate and/or fees levied by their bank. In order for us to provide the best customer service, any concerns regarding orders must be received in writing within 30 days of placing the order or 15 days within delivery of the order.

International Duty and Tax

International customers may incur additional charges at the time of checkout. International Duty and Taxes are calculated according to country and included in the order total at the time of checkout. The buyer is responsible to pay for all import Duty and Taxes prior to shipping.

VAT

Sales are subject under Dutch Tax Law and Regulations. The sales are taxed at a rate of 9%. The VAT is included in the price.

Copyright and Trademarks

All content of our website including text, graphics, logos, buttons, icons, images and software is property of Noah Latif Lamp and is protected by international copyright laws. The buyer may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with Noah Latif Lamp. Any other use of our web site, including reproduction and internet links is strictly prohibited without our prior written permission.

Purchase for Personal Use Only

Buyers may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Payments

All payments are processed securely with SSL Encryption Technology by our payment partner Strip. Please refer to their terms and conditions for further details.

Privacy & Cookies

We value you and your data. We only use cookies (Google Analytics and Stripe) to enable safe processing of payments.

Contact

Please let us know if you have any questions